Sanitary install evidence — and the welder qualified to defend it.
Food and beverage equipment OEMs — Tetra Pak, GEA, JBT, SPX FLOW, Krones, Alfa Laval — ship sanitary-design equipment into FSMA-regulated processors. Your QMS sits under ISO 9001:2015, ISO 14001 / 45001, and product certification under 3-A Sanitary Standards (numbered SSI standards by equipment type) and EHEDG (Doc 8 surface roughness, Doc 13 cleanability, Doc 35 CIP). Your welding qualifications cross ASME B&PV Section IX (pressure), AWS D18.1 (sanitary tubular), and ASME BPE (bioprocess). Your customer-facing surface includes FSMA 21 CFR Part 117 preventive-controls audits, SQF / BRCGS / kosher / halal supplier audits, and USDA Dairy Equipment FSIS where dairy is in scope. Wēlr is the sanitary-install lifecycle record — weld map, surface finish, conformity, post-install service, customer-audit export — on one record per asset.
Four pains in the post-install motion.
- 01
Sanitary install evidence travels in a binder.
Welds, surface-finish certificates with Ra measurements, 3-A SSI conformity per product line, and EHEDG Doc 8 assessment are delivered as a binder at commissioning. The post-install record reconnects to the binder by hand; subsequent service can't reference the as-built sanitary baseline without manual lookup.
- 02
FSE credentialing matrix at customer sites tracked by spreadsheet.
3-A welder track qualifications (B-track for sanitary surface, P-track for product-contact), ASME B&PV IX, AWS D18.1 sanitary tubular welding, ASME BPE bioprocess qualifications, allergen training, customer-specific GMP training, drug-and-alcohol cycle, geographic work authorization — tracked per customer in spreadsheets. Dispatch optimizes geography first; credential gaps surface at site arrival.
- 03
Customer SIP / CIP cycles run blind to the OEM.
Sanitation-cycle parameters — temperature, contact time, conductivity, flow — sit inside the customer's process-control system perimeter. The OEM has design responsibility for the cleanability of the equipment but no operational visibility into how the cycles actually run.
- 04
Customer FSMA / SQF / BRCGS / kosher audits surface gaps in vendor evidence.
Customer audits reference vendor design certificates (3-A, EHEDG, USDA Dairy), commissioning records, weld traceability, and post-install service evidence — every audit, in a different format. OEM-side evidence is reconstructed from binders, FSE notebooks, and document control for every customer audit cycle.
Four primitives. One sanitary install record.
Sanitary install lifecycle record per asset
Weld map with welder IDs, WPS references, and Ra surface-finish measurements; 3-A SSI conformity documentation per product line; EHEDG Doc 8 surface assessment and Doc 13 cleanability evaluation; post-install service share one append-only record per asset. Customer audit prep is a query, not a binder reassembly.
FSE credentialing matrix on the dispatch path
3-A welder tracks (B / P), ASME B&PV IX, AWS D18.1, ASME BPE qualifications, allergen training, customer-specific GMP training, drug-and-alcohol cycle, geographic work authorization — all live as first-class technician attributes. Dispatch fails closed when the welder hasn't qualified on this WPS for this product line at this customer.
Customer SIP / CIP visibility — with consent
Sanitation-cycle parameters streamed back to the OEM with customer consent, on a path outside the customer's process-control system perimeter. The OEM optimizes equipment design with signal, not by inference; customers retain control over what crosses the boundary.
Customer-audit-ready evidence packet per asset
3-A SSI and EHEDG conformity, welder qualifications, weld maps, Ra surface-finish history, post-install service, calibration of in-line CIP instruments — same underlying record, multiple presentations for FSMA 21 CFR Part 117, SQF, BRCGS, kosher, halal, USDA Dairy FSIS. Customer asks; the export builder produces.
Why not extend the field-service platform you already run?
Most F&B equipment OEMs face the same three options. Build in-house (multi-year project; specialized weld-map and Ra-tracking schema; an FSE org that has to ship while engineering builds). Extend a generic field-service platform (no sanitary-install model; no welder-credentialing matrix; no customer-audit export). Or Wēlr.
| Capability | Wēlr | Build in-house 24+ mo · 10 engineers · ~$5M | Generic field-service platform ServiceMax · Salesforce FS · IFS |
|---|---|---|---|
| Sanitary install record (welds + Ra + 3-A SSI + EHEDG) | First-class · per-asset | Multi-year build | Document store |
| FSE credentialing matrix on dispatch (3-A · ASME IX · AWS D18.1 · GMP) | Auth-gated · fails closed | Spreadsheet per customer | Spreadsheet matrix |
| Customer SIP / CIP cycle visibility (with consent) | Configuration, not project | Custom build | Not modeled |
| Customer-audit export (FSMA · SQF · BRCGS · kosher · halal · USDA Dairy) | Same data, multiple exports | Per-customer rebuild | Per-customer rebuild |
| 3-A SSI / EHEDG product-line conformity record | First-class per product line | Document store | Bolt-on |
Sanitary install record — per asset, per weld, audit-ready.
Your customer's QA team runs a FSMA-aligned supplier audit. They want vendor evidence on the plate heat exchanger you commissioned last quarter — every product-contact weld, every Ra surface-finish reading, the 3-A SSI conformity, the EHEDG Doc 8 surface assessment, the welder's B-track qualification on the WPS. Wēlr maintains that record per asset, per weld — and Ra trending above the 3-A 0.8 µm threshold fires a re-polish dispatch automatically.
- Each product-contact weld traceable to welder, WPS, material, and Ra measurement · per-asset, per-weld
- 3-A SSI conformity per product line (numbered standard per equipment type) · EHEDG Doc 8 surface-roughness evidence on the same record
- Ra trending above 3-A threshold (0.8 µm typical) auto-dispatches re-polish · 3-A inspector schedule notified in-band
- Same record exports FSMA 21 CFR Part 117, SQF, BRCGS, kosher, halal, USDA Dairy FSIS presentations on demand
If any of these are true, we should talk.
- ✓Sanitary install evidence (weld maps, Ra surface-finish certificates, 3-A SSI and EHEDG conformity) is delivered as a binder at commissioning, and reconnecting it to subsequent service records happens by hand.
- ✓Your FSE credentialing matrix at customer sites is tracked on a spreadsheet across 3-A welder tracks (B / P), ASME B&PV IX, AWS D18.1, ASME BPE, allergen training, customer-specific GMP training, and drug testing — and credential gaps surface at site arrival.
- ✓Customer SIP / CIP cycle parameters sit inside the customer's process-control system perimeter, and you optimize the equipment design blind to operational performance.
- ✓Customer FSMA, SQF, BRCGS, kosher, or halal audits required you to assemble vendor evidence from binders, FSE notebooks, and document control — every audit, every customer.
- ✓A major customer issued a supplier finding in the last cycle, and the root cause was sanitary-install evidence or post-install service evidence you couldn't reconstruct inside the response window.
A small founding cohort is shaping Wēlr for f&b equipment oems.
Founding partners get preferential pricing, a direct line to engineering, and meaningful influence over the Food & beverage roadmap. Limited to a small cohort per vertical.
- Preferential pricing
- Direct line to engineering
- Roadmap influence
- Limited cohort
Ready to stop stitching service evidence together?
If your team is juggling PDFs, support packages, work orders, customer updates, and QA evidence across five systems, Wēlr is worth a look.
Welr LLC · Delaware